The Kenyan-German BPO
Customer Service Outsourcing
Customer Service Outsourcing
Save up to 70% without compromising quality
Save up to 70% without compromising quality
Excellent English
Excellent English
Fully-Managed
Fully-Managed
Fully-Managed
Seamless Cultural Rapport
Seamless Cultural Rapport
Seamless Cultural Rapport
"Yes, your order is on the way."
"Yes, your order is on the way."
"Yes, your order is on the way."
INDUSTRIES
Outsourced Customer Support
Customer Service for
Start-Ups
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Start-Ups
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Start-Ups
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Start-Ups
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
German efficiency & Kenyan resourcefullness
German efficiency & Kenyan resourcefullness
Why outsource customer support with Bogner & Partners?
Why outsource customer support with Bogner & Partners?
Why outsource customer support with Bogner & Partners?
Cost Savings
Save up to 70 %. Compared to western countries, the cost of labour in Kenya is considerably lower while achieving standards of high quality.
Cultural Affinity
Kenya possesses a cultural affinity with Western countries: You will find it easy to build rapport and establish long-term partnerships.
Time-Zone Proximity
When it’s 9:00am in Germany, it’s 10:00am in Kenya which enables real-time interaction and minimizes the challenges posed by significant time differences.
Huge Talent Pool
Kenya’s labor force is educated, hard-working and extremely adaptable. Professionals can be hired in all occupations and levels of expertise.
We integrate with your favourite apps
No need to change your processes. We become a seamless extension of your team.
No need to change your processes. We become a seamless extension of your team.
COMPREHENSIVE CUSTOMER SERVICE SOLUTIONS
COMPREHENSIVE CUSTOMER SERVICE SOLUTIONS
Inbound & Outbound Customer Support
Inbound & Outbound Customer Support
COMPREHENSIVE CUSTOMER SERVICE SOLUTIONS
Inbound & Outbound Customer Support
Get a Free Demo
Tell us about your outsourcing project and get a personalized sample of our work, risk-free.
Get a Free Demo
Tell us about your outsourcing project and get a personalized sample of our work, risk-free.